FAQ

Check out the most frequently asked questions about The Painters HERO!

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  • Is there any age limit to watch The Painters HERO?
    The Painters HERO is a fun and entertaining show for people of all ages.
    Free entrance for infants under 36 months, but seat is not provided. For free entrance, parents should carry certain certificate (ex. passport, medical insurance card) to prove age of child.
  • Can I get a discount? How can I apply discount coupons?
    You can check discount options through online ticketing websites. All discounts or coupons can be only applied in advance through online booking or booking by phone. For coupon discounts, you should bring and suggest your coupon when you pick up your tickets (If you forgot to bring your coupon with you, then full price will be charged). Be sure to make a reservation in advance, if you want to apply coupon discounts as on-site discounts are not allowed.
  • How can I get my tickets after reservation?
    You can pick up your ticket from our ticket box, opens 1 hour before the show.
  • Can I arrange my seats?
    Seats are arranged according to the order of booking based on seat class.
  • How can I use ‘Invitation ticket’ or ‘Ticket voucher’?
    Be sure to make a reservation 3 days before the show date through email or phone calls. Please check valid dates in advance and don’t forget to mention ‘Invitation ticket’ or ‘Ticket voucher’ when you make a reservation. You can exchange your tickets at the ticketbox on the day of the show (‘Invitation ticket’ or ‘Ticket voucher’ cannot be traded or used as cash).