FAQ

Check out the most frequently asked questions about The Painters HERO!

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  • How can I get my tickets after reservation?
    You can pick up your ticket from our ticket box, opens 1 hour before the show.
  • Can I take pictures or record videos during the performance?
    Taking pictures or recording videos are strictly prohibited to protect production company’s copyrights.
    However, separate photo session will be provided right after each performance.
  • Where can I park my car?
    Seoul Jongno Theater: Parking is avaliable but vehicle should be below 2,000cc. Keep The Painters HERO ticket to get discount on parking rate. For ticket holders, 3,000won will be charged for 3 hours. 1,000won will be additionally charged for every 10 mins, after 3 hours passed.
    Keep The Painters HERO ticket to get discount on parking rate. For ticket holders, 5,000won will be charged for 3 hours.
    Jeju Theater: Parking is available for free.
  • Can I arrange my seats?
    Seats are arranged according to the order of booking based on seat class.
  • How can I use ‘Invitation ticket’ or ‘Ticket voucher’?
    Be sure to make a reservation 3 days before the show date through email or phone calls. Please check valid dates in advance and don’t forget to mention ‘Invitation ticket’ or ‘Ticket voucher’ when you make a reservation. You can exchange your tickets at the ticketbox on the day of the show (‘Invitation ticket’ or ‘Ticket voucher’ cannot be traded or used as cash).